Monday, 2 May 2011

Social media insurance

An interesting story in Canada about insurance companies offering policies to cover companies messing up in social media e.g. Kenneth Cole, Habitat. Where there is risk, there is insurance, I guess.
I wonder how the premiums are going to be calculated? Will certain industries have higher premiums, like certain job titles generate large premiums for car insurance? [if you are a broadcast journalist you get seriously stung]. Will companies get a no claims discount based on how many years they have been running a blog, twitter feed or Facebook Page?

It will be interesting to see how this plays out and if companies take out policies.

3 comments:

Matt Rhys-Davies said...

Heh, that's awesome - kindof makes sense I guess, but disgusting how insurance companies jump on anything. Surely there needs to then be an industry standard way of measuring impact and effect.

Cheers,
Matt

Robin Wilson said...

I know what you mean - I can see why brands would want cover for social media mistakes. I just it hope it doesn't go the way of motor insurance industry i.e. increase their premiums at will and have drivers over a barrel.

ZekeCumby said...

Interesting to see how they attach a monetary value to crisis/reputation management? Does every seo firm out there now have to go by social media insurance to pay for the damage they could possibly do to a companies reputation? Just seems like so much depends on intangible grey area that assigning value to it would be hard. Very interesting though.